1. What products do you offer?

We offer a wide range of electronics and home appliances, including but not limited to:

  • Home Appliances: Refrigerators, washing machines, air conditioners, microwaves, fans, water dispensers, etc.
     
  • Electronics: Televisions, sound systems, laptops, mobile phones, and other gadgets.
     
  • Small Appliances: Blenders, juicers, vacuum cleaners, irons, etc.
     

2. Can I purchase products online?

At this time, we only offer direct purchases through our store at Office No. 27, Block B, Khudadad Heights, Sector E-11, Islamabad. Please visit us in person to browse our products, get assistance, and make a purchase.

3. Do you offer warranty for your products?

Yes, all of our products come with a manufacturer’s warranty, and we also offer after-sales service for repairs and maintenance during the warranty period. For more details on specific warranties, please consult the product’s documentation or contact our customer service team.

4. How do I book a service for my appliance?

To book a service for your appliance, you can contact us via:

  • Phone: Call us at 0309 9321279 for immediate assistance.
     
  • Email: Send your service request to lizauk345@gmail.com with details about your appliance and the issue you are facing. We will schedule a technician visit at your convenience.
     

5. What types of services do you provide?

We offer a variety of services, including:

  • Installation: Professional installation for your purchased appliances.
     
  • Repair and Maintenance: We provide repair and servicing for electronics and home appliances.
     
  • Troubleshooting: Our technicians will assist in identifying and resolving any problems with your appliances.
     

6. Do you offer repair services for products not purchased from your store?

Yes, we offer repair and maintenance services for electronics and home appliances, regardless of where the product was purchased. Please contact us to inquire about the specifics of the service.

7. What should I do if I have an issue with my product?

If you encounter an issue with any product purchased from us, please follow these steps:

  1. Contact Us: Reach out to our customer support team at 0309 9321279 or email lizauk345@gmail.com with your product details and the issue.
     
  2. Warranty Check: We’ll verify if your product is still under warranty.
     
  3. Service Arrangement: If needed, we will schedule a technician visit to assess and repair the product.
     

8. How can I find your location?

Our office is located at Office No. 27, Block B, Khudadad Heights, Sector E-11, Islamabad. For directions or further inquiries, feel free to contact us at 0309 9321279.

9. Do you provide home delivery?

Currently, we do not offer home delivery services. However, we are happy to assist you with any questions about our products or services when you visit us at the store.

10. How can I contact Comfort Crew for further inquiries?

You can contact us by:

  • Phone: 0309 9321279
     
  • Email: lizauk345@gmail.com
     

We’re available during business hours to assist with any inquiries you may have!